Refund Policy

All sales are final. We accept returns for refund or exchange only for items damaged in transit.


Refunds and Exchanges:

To be eligible for a refund or exchange, you must first email us within 7 days of receiving the product at planetaryproductsllc@gmail.com to alert us of the damage.

Then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement if available. if a replacement is not available we will refund the full purchase price of your item. 


Non-returnable items:

Gift cards

Sale items


To complete your return, we require a proof of purchase. 


Refunds (if applicable):

Once your return is received and inspected, we will send an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed and a credit will automatically be applied to your original method of payment within 30 days.